Privacy Policy

1. Introduction

LeadVector ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our platform, or interact with our services. Please read this privacy policy carefully. All personal data is stored and processed within the European Union in full compliance with the General Data Protection Regulation (GDPR).

2. Information We Collect

We collect information in several ways:

2.1 Information You Provide

• Account registration information (name, email address, company name)
• Payment and billing information processed through our third-party payment provider
• Contact information when you reach out to our support team
• Any data you upload to our platform for enrichment or verification

2.2 Information Collected Automatically

• Device and browser information (IP address, browser type, operating system)
• Usage data (pages visited, features used, search queries)
• Cookies and similar tracking technologies
• Log data and analytics information

3. How We Use Your Information

• To provide, operate, and maintain our services
• To process your transactions and manage your account
• To send administrative information, such as updates and security alerts
• To respond to your comments, questions, and support requests
• To improve our website, products, and services
• To send marketing and promotional communications (with your consent)
• To detect, prevent, and address fraud and technical issues
• To comply with legal obligations

4. Legal Basis for Processing (GDPR)

As all personal data is processed within the European Union, we adhere to GDPR requirements for all users. We process your personal data under the following legal bases:

• Contract Performance: Processing necessary to provide our services and manage your account
• Legitimate Interest: Processing for our legitimate business interests, such as improving our services, fraud prevention, and security
• Consent: Processing based on your explicit consent, such as marketing communications
• Legal Obligation: Processing necessary to comply with applicable laws and regulations

5. Data Sharing and Disclosure

We do not sell or share your personal information for cross-context behavioral advertising. We may share your data with:

• Service Providers: Third-party vendors who perform services on our behalf (hosting, analytics, payment processing), bound by Data Processing Agreements that ensure GDPR-compliant handling of your data
• Legal Requirements: When required by law, subpoena, or other legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly consent to sharing your information

6. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with a small amount of data. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. We use essential cookies for site functionality, analytics cookies to understand usage, and preference cookies to remember your settings.

We use Google Analytics, configured to store data within the European Union, to analyze website usage. Google Analytics collects information such as how often you visit our site, what pages you visit, and what other sites you visited prior to coming to our site. IP anonymization is enabled to further protect your privacy. Google's ability to use and share information collected by Google Analytics is governed by the Google Privacy Policy and the Google Analytics Terms of Service.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. This includes encryption in transit and at rest, regular security audits, access controls, and secure development practices. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

8.1 Rights Under GDPR (All Users)

Because we process all personal data within the EU under GDPR, the following rights apply to all users:

• Access: Request a copy of the personal data we hold about you
• Rectification: Request correction of inaccurate personal data
• Erasure: Request deletion of your personal data
• Portability: Request a transfer of your data in a machine-readable format
• Objection: Object to the processing of your personal data
• Restriction: Request restriction of processing your personal data
• Withdrawal of Consent: Withdraw consent at any time where processing is based on consent

8.2 Additional Rights Under CCPA (California Residents)

If you are a California resident, you have the following additional rights under the California Consumer Privacy Act:

• Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected about you
• Right to Delete: Request deletion of personal information we have collected from you
• Right to Opt-Out: Opt out of the sale or sharing of your personal information — though we do not sell or share personal information for cross-context behavioral advertising
• Right to Non-Discrimination: You will not receive discriminatory treatment for exercising any of your CCPA rights

To exercise any of these rights, please contact us at privacy@leadvector.app. We will respond to your request within 30 days.

9. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymize it.

10. International Data Transfers

LeadVector stores and processes all personal data on servers located within the European Union. Your data remains within the EU at all times. In the limited circumstances where data may need to be accessed from outside the EU (for example, by support personnel), we ensure compliance with GDPR by implementing appropriate safeguards, including standard contractual clauses approved by the European Commission.

11. Children's Privacy

Our service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information.

12. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us at: