Terms of Service

1. Acceptance of Terms

By accessing or using the LeadVector platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service. These Terms apply to all visitors, users, and others who access or use the Service. By using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2. Description of Service

LeadVector provides a B2B data enrichment and contact discovery platform that enables users to find professional email addresses, verify email deliverability, discover phone numbers, and enrich contact and company records. The Service is provided via our web application, API, and browser extension.

3. Account Registration

To use certain features of the Service, you must register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate. You are responsible for safeguarding your password and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

4. Acceptable Use

You agree not to use the Service to:

• Send unsolicited bulk email (spam) or violate anti-spam laws (CAN-SPAM, GDPR, etc.)
• Harvest or collect data for purposes other than legitimate business purposes
• Scrape, crawl, or use automated means to access the Service beyond the provided API
• Attempt to gain unauthorized access to any part of the Service or its systems
• Resell, redistribute, or sublicense access to the data obtained through the Service
• Use the Service for any illegal, harmful, or fraudulent activities
• Interfere with or disrupt the integrity or performance of the Service
• Violate any applicable local, state, national, or international law or regulation

5. Credit System

The Service operates on a credit-based system. Credits are consumed when you perform searches, verifications, or enrichment operations. Credit allocation depends on your subscription plan. Credits are non-transferable. We reserve the right to modify credit pricing and allocation with 30 days notice.

6. Payment Terms

Paid subscription plans are billed in advance on a monthly or annual basis. All fees are non-refundable except as required by law. You authorize us to charge your payment method on file for all applicable fees. If your payment method fails, we may suspend your access to paid features until payment is received. We reserve the right to change our prices with 30 days prior notice.

7. Data Usage and Compliance

You are responsible for ensuring your use of data obtained through the Service complies with all applicable laws, including but not limited to GDPR, CCPA, CAN-SPAM, and any other applicable data protection and privacy laws. You agree to use the data only for legitimate business purposes and in accordance with applicable anti-spam legislation. LeadVector stores and processes all data on servers located within the European Union in full compliance with GDPR. A Data Processing Addendum (DPA) is available upon request for customers who require one under applicable data protection laws.

8. Intellectual Property

The Service and its original content, features, and functionality are owned by LeadVector and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of our Service or included software, nor may you reverse engineer or attempt to extract the source code of that software.

9. Limitation of Liability

To the maximum extent permitted by law, LeadVector shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from your use of the Service. In no event shall our aggregate liability exceed the amount you paid us in the twelve months preceding the claim.

10. Disclaimer of Warranties

LeadVector is committed to providing a reliable, secure, and high-quality service. We invest in infrastructure, security measures, and data verification processes to deliver accurate and up-to-date information. However, to the maximum extent permitted by applicable law, the Service is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. As with any cloud-based service, we cannot guarantee uninterrupted availability at all times. Nothing in these Terms excludes or limits warranties that cannot be lawfully excluded or limited under applicable law, including EU consumer protection laws.

11. Termination

We may terminate or suspend your account if you breach these Terms or engage in conduct that we reasonably determine is harmful to the Service or other users. Upon termination, your right to use the Service will immediately cease. You may terminate your account at any time by contacting our support team. Upon termination, we will delete or anonymize your personal data within 30 days, unless retention is required by law. You may request an export of your data prior to termination. All provisions of these Terms which by their nature should survive termination shall survive.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in San Francisco, California. If you are a resident of the European Union, nothing in these Terms affects your rights under mandatory EU consumer protection laws, including your right to bring proceedings in your local courts.

13. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.

14. Contact Us

If you have any questions about these Terms of Service, please contact us at: